Privacy Policy

Govindhu understands the importance of maintaining your privacy. Your privacy is important to us, and we appreciate your trust in us. In this Policy, we describe how we handle the information we collect about users on https://eatcmart.com/ and from other sources. The following Privacy Policy applies to current and former website visitors and online customers. Using our website and/or visiting our website constitutes your acceptance of our Privacy Policy.

Information We Collect

Contact information

Names, email addresses, mobile numbers, phone numbers, street names, cities, states, pin codes, and countries may be collected.

Payment and billing information

Your billing name, billing address, and payment method may be collected when you buy a product. On our website, we will never collect your credit card number, expiration date, or any other information related to your credit card. In order to process credit card payments, Razorpay will be obtaining and processing credit card information.

Information you post

If you post information on our website or on an external social media site, we will collect that information.

Demographic information

During your use of our website, we may collect demographic information about you, events you like, events you intend to participate in, or any other information you provide to us. It is also possible that we will collect this information through a survey.

Other information

The IP address and browser you are using may be collected by our website if you use it. It is possible that we will review what site you came from, how long you spent on our website, which pages you accessed, or what site you visit after leaving our website. Additionally, we may collect information about the type of mobile device you use, or the operating system you use.

How We Collect Information

Directly from you

You provide us with information when you register for an event or purchase products. If you post a comment on our websites or contact us via phone or email, we may collect information about you.

Passively

The information we collect about your usage of our website is collected using tracking tools such as Google Analytics, Google Webmaster, browser cookies, and web beacons.

From third parties

We may collect personal information about you if you use a social media feature on our site. We will receive certain information about you from the third-party social media site. This could include your name and email address.

Use of Your Personal Information

• Contacting you: We may contact you for confirmation of a purchase on our website or for other promotional purposes based on the information you provide.
• To answer your questions or requests: We use the information you provide. Your information may be used to confirm your registration for an event.
• To improve our products and services: We use information you provide. You might receive a customized experience from us based on your information, and your preferences could be used to display content.
• To analyze site trends and customer interests: You may be asked to provide us with information so that we can improve our website and products. Third parties may provide us with information about you that we combine with information we get from you.
• For security purposes: The information we collect may be used to protect our company, our customers, or our websites.
• For marketing purposes: You may receive information about special offers and promotions. Occasionally, we’ll let you know about new products or features. There are a variety of offers and products we think you might be interested in, whether from ourselves or from third parties. You can also subscribe to our newsletter if you buy products from us.
• For transactional communications: Emails or SMS might be sent to you regarding your account or a product purchase.
• As permitted by law, we use the information for other purposes.

Sharing of Information With Third Parties

In order to perform services on our behalf, we may share information with third parties. The information we collect is shared with our online registration vendors, payment processors, and transactional message processors.

• Event organizers: In order to fulfill your purchase obligation, we share your information with the event organizers and other parties. As described in their privacy policies, event organizers and other parties may use the information we provide to them.
• Business partners: Our events are provided or sponsored by third parties, and we hold events at venues operated by third parties. In their privacy policies, our partners describe how they use the information we give them.
• Legal and compliance: Our company may share information if we believe it is necessary to comply with the law or to protect ourselves. In response to a court order or subpoena, we may share information. Also, we may share it with government agencies or investigatory bodies upon request. Investigations of potential fraud may also require us to share information.
• Business transfers: If our business is sold or merged with another company, we may share information with them. Our customer list might be included in a sale of part of our business, for example.

In addition to the reasons described in this policy, we may share your information for other purposes. This will be communicated to you in advance.

Opt-Out

You can opt out of receiving marketing emails from us. You can unsubscribe from our promotional emails by emailing unsubscriber@govindhu.com. In most cases, your request will be processed within ten days. You will still receive transactional messages about your purchases even if you opt out of marketing messages.

Third-Party Sites

Please note that if you click on a link to a third-party website, you may be taken to a website that we do not control. The privacy practices of those websites are not covered by this policy. Check the privacy policies of other websites before providing any personal information. We are not responsible for the content of these third-party websites.

Grievance Officer

The Grievance Officer’s name and contact information are provided in accordance with the Information Technology Act, 2000. For any grievances relating to this Privacy Policy, please reach out to us at hello@govindhu.com.